Did you know we have a complaints channel? 52 PRISA, a global group Directors, after Company shares ceased trading in the US. It is governed by best practices as recommended by the COSO Internal Control-Integrated Framework. In 2015, the scope of the channel has been widened to deal with complaints that go beyond matters of accounting and internal control, as originally envisaged, to dealing with a broader range of issues, as outlined above. This is a confidential and anonymous communication channel for employees, accessible on the intranet, and there is additionally a PO Box for complaints. Since its establishment and until October 2015, all complaints were handled by the Audit Committee, and since November 2015, this channel has become the responsibility of the Compliance Unit. Additionally, there is a confidential complaints mailbox on the corporate website www.prisa.com, enabled for third-parties who have links to the Group. Collaboration with significant associations and institutions PRISA’s companies are members of some of the most important national and international professional associations and organizations, and they participate actively in different bodies within the sector in order to foster best practice and to exchange information and ideas in all the countries where they operate. In Europe, PRISA is a member of the European Publishers Council, an important association of leading media organizations and which represents our common points of view to the EU. We are also affiliated to the International Press Institute (IPI), WAN-IFRA (World Association of Newspaper and News Publishers), OPA Europe (Online Publishers Association Europe), and the Club of Rome, ASIMELEC (Asociación Multisectorial de Empresas de Tecnologías de la Información, Comunicaciones y Electrónica), IAB (Internet Advertising Bureau), AIMC: Asociación de Investigación de Medios de Comunicación, and the APD (Asociación para el Progreso de la Dirección), among others. In the Americas, PRISA collaborates with the press association, Sociedad Interamericana de Prensa (SIP), and the Latin American Business Council (CEAL). The Group has been instrumental in the success of the Foro Iberoamérica (Ibero-American Forum), which Complaints process Description of the process, how to make a complaint and how a complaint is dealt with. 4 Measures are proposed and adopted I identify a breach and I report it Anonymously and confidentially PO Box 96 28760 Tres Cantos Madrid Toyoutome 1 2 Complaint is received by the Compliance Unit 5 The Audit Committee is informed Investigation, 3 analysis and report Confidential and anonymous Complaints Channel
Memoria 2016 EN_PRISA_20160315_V4 baja
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