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Memoria 2016 EN_PRISA_20160315_V4 baja

71 Social Responsibility and Sustainability Report 2016 | PRISA As a media group, PRISA endeavors to take the lead in the field of social responsibility. To this end, the Group has its own mechanisms for dialogue with its stakeholder groups, making us alert to their opinions and concerns, and enabling us to appropriately address their needs and demands Sustainability at PRISA Dialogue and communication with our stakeholders Employees Newsletters, intranet, blog, internal communications, trade union committees, complaints channel, suggestions mailbox, meetings on results, etc. Suppliers Corporate website, telephone, direct contact, conferences, meetings, e-mail, etc. Shareholders and investors Opinion leaders Press releases, websites, e-mail, telephone, interviews, meetings, social networks, etc. Regulators and Administration CNMV website, important facts, websites, institutional relations, tenders, events, etc. Society General public, NGOs, associations, cultural and educational institutions Collaboration agreements, debate forums, fairs and events, etc. Users Readers, listeners, teaching community, students, etc. Websites, newsletters, social networks, interviews, contests, surveys, readers’ editor, mailboxes, customer service, education portals, promotional materia, etc. Customers, advertisers, advertising agencies, education sector Sales network, websites, telephone, newsletters, promotional material, meetings with advertisers and agencies, etc. Shareholder meetings, conference calls on results, meetings with shareholders and investors, corporate website, investor relations mailbox, etc.


Memoria 2016 EN_PRISA_20160315_V4 baja
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