Shareholders and investors Regulators and Administration Social Responsibility and Sustainability Report 2015 | PRISA 33 Sustainability at PRISA Dialogue and communication with our stakeholders As a media group, PRISA endeavors to take the lead in the field of social responsibility in the eyes of its shareholders, investors, employees, customers, suppliers, civil society, institutions and the general public. To this end, the Group has its own mechanisms for dialogue with its stakeholders, making us alert to their opi- nions and concerns, and enabling us to appropriately address their needs and demands. The composition of our stakeholders is determined by the entire value chain of the Group. Employees Newsletters, intranet, blog, internal communications, trade union committees, complaints channel, suggestions mailbox, meetings on results, etc. Suppliers Corporate website, telephone, direct contact, conferences, meetings, e-mail, etc. Opinion leaders Press releases, websites, e-mail, telephone, interviews, meetings, social networks, etc. CNMV website, important facts, websites, institutional relations, tenders, events, etc. Society NGOs, associations, cultural and educational institutions Collaboration agreements, debate forums, fairs and events, etc. Users Readers, listeners, teachers, students, etc. Websites, newsletters, social networks, interviews, contests, surveys, readers’ editor, mailboxes, customer service, education portals, promotional materia, etc. Customers Sales network, websites, telephone, newsletters, promotional material, meetings with advertisers and agencies, etc. Shareholder meetings, conference calls on results, meetings with shareholders and investors, corporate website, investor relations mailbox, etc.
Resumen_ejecutivo_EN_Prisa_13042015
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