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144 5 | Appendix G4-37 Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body. 54-59 The Group’s different media provide institutional channels to receive sug-gestions, criticisms and complaints, and organize visits to their facilities in order to engage different social groups and remain attentive to the concerns of the different stakeholders and to enrich so-ciety as a whole. In addition, stakeholders can send their inquiries, suggestions and complaints to the corporate center, through the Depart-ment of Communications, the Office of Investor Relations and the Shareholder Services Office. PRISA has a “policy of communication with shareholders, ins-titutional investors and proxy advisors”, which regulates the general principles and general information and communi-cation channels for relations between the Company and these groups. PRISA is also a member of the Spanish issuers´ association, Emisores Espa-ñoles, a body representing listed com-panies. It’s main objectives include the promotion of communication between companies and their shareholders, and dialogue and cooperation with the Ad-ministration, and in particular, with the National Securities Market Commission (CNMV). G4-38 Report the composition of the highest governance body and its committees. 54-57 ACGR (Section C)


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