157 Social Responsibility and Sustainability Report 2017 | PRISA Human rights grievance mechanisms Respect for Human Rights. Mixed G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms. PRISA promotes respect and equal opportunities for its workers through article 5 of its Code of Ethics and Con-duct. It also rejects any physical, sexual or psychological harassment, abuse of authority, defamation or any other form of aggression and hostility. To this end, PRISA has implemented a complaints channel, accessible on its website and on the employees’ intranet, as well as a post office box managed by the PRISA Compliance Unit. These two channels have been designed to recei-ve and process all communications in a confidential and anonymous fashion, ac-cording to established procedure. The compliance unit works continuously to resolve any issues and, when dee-med appropriate, in the application of disciplinary measures according to the procedures for absences and penalties provided for in the collective agreement or in the applicable labor legislation. Group (2) Society Local communities Contribution to the cultural development and progress of society. Mixed G4-SO1 Percentage of operations with implemented local community engage-ment, impact assessments, and development programs. 114-133 Group (2) G4-SO2 Operations with significant actual and potential negative impacts on lo-cal communities. No material N.A.
Informe_Anual_PRISA_EN
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