82 4 | Sustainability at PRISA RELEVANT AND MATERIAL TOPICS 1 2 3 4 5 Financial performance Customer/user satisfaction and quality Ethics and good governance Company strategy Digital transformation in products and Innovation 12 1 5 16 17 4 9 12 13 17 6 7 8 9 10 5 8 Communities Training and professional development 4 8 9 11 12 Diversity and equal opportunities Attracting and retaining talent Communication with stakeholders Brand management Employee motivation and recognition Responsible environmental management 8 4 5 3 8 1 2 4 5 6 9 10 11 16 5 6 7 8 9 10 11 12 13 14 15 16 3 7 8 9 10 11 12 13 14 15 16 4 8 16 17 Freedom of expression and pluralism 10 16 4 5 10 16 17 12 17 Responsible supply chain 12 17 11 12 13 14 15
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