77 Sustainability Report 2014 Commitments and future challenges Sustainability at PRISA 3 Book Publishers Association, ANELE, as well as other educational organizations with common values such as quality and responsibility in teaching. In the field of radio, SER is a member of the Asociación Española de Radiodifusión Comercial (Association of the Spanish Commercial Radio Broadcasters), AMPE (Asociación de Medios Publicitarios de España), AEDEMO (Asociación Española de Estudios de Mercado), and AEA (Asociación Española de Anunciantes). In the audiovisual sector, PRISA TV represents the Group in UTECA (TV and Audiovisual Content Union). The Group’s newspapers and magazines are members of AEDE (Spanish Newspaper Editors Association), ARI (Asociación de Revistas de Información) and the Asociación de Editores de Revistas Culturales de España (ARCE). All the Group’s media in Spain are signed up to the Association for Self-regulation in Commercial Media (Autocontrol) and, in the area of intellectual property rights, to CEDRO (Centro Español de Derechos Reprográficos). 4 2 In Portugal, Grupo Media Capital is a member of the Portuguese Social Media Confederation, which brings together more than 600 companies from the press, radio and TV sectors. PRISA is also a member of the Spanish issuers association, Emisores Españoles, a body with 38 members representing over 50% of the Spanish stock market and 60% of the Ibex 35, and whose main objectives include: i) to promote measures to strengthen legal certainty in all matters relating to the issuance of listed securities and to participate in the development a better legal framework at both a national and European level, ii) to contribute to the development of high standards of corporate governance, iii) to promote communication between companies and their shareholders and iv) to maintain a relationship of dialogue and cooperation with the Administration and, In particular, the Spanish National Securities Market Commission (CNMV). In order to enhance transparency at PRISA, in 2013 we conducted several proactive internal communications campaigns to remind everyone of the existence of a complaints channel, on the corporate intranet, available to all company staff. By means of this channel, employees can report any irregularities or breach in Group accounting, internal control, auditing and control systems. The complaints received via this channel are completely anonymous and are personally managed by our independent director, Juan Arena, Chairman of the Audit Committee of PRISA, and Virginia Fernandez, Director of the Internal Audit. The steps taken following any report from an employee are as follows: ƒƒ The email that describes the complaint is received personally by Juan Arena and Virginia Fernandez. This correspondence is anonymous. ƒƒ A thorough and confidential investigation into the matter reported is carried out. ƒƒ A report with the results of the investigation is presented to the Group’s Audit Committee. This committee sets out a plan of action, in accordance with the Group’s management, to resolve the issue. The Group’s commitment to ensure the anonymity of complaints is absolute, as we are aware that this is crucial to the channel’s success. Proceso de denuncias Descripción del proceso de realización de denuncias, y del tratamiento de las mismas. Propuesta y adopción de medidas Identifico una mala práctica y la denuncio Anónima y confidencialmente Apto. de Correos 96 28760 Tres Cantos Madrid Toyoutome 1 Recepción y tratamiento: Presidente del Comité de Auditoría Directora de Auditoría Interna 5 Reporte al Comité de Auditoría Investigación, análisis e informe Canal de denuncias Confidencial y anónimo By means of Complaints Channel, employees can report any irregularities or breach in Group accounting, internal control, auditing
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