Year in review PRISA, a global group Ejemplo de pie de foto para las imágenes del Informe Anual 2014 report on any irregularities or breaches in accounting, internal control, auditing or other controls of the Group. Although the main channel of communication with employees is through the Toyoutome intranet and via monthly newsletters, internal communications are also sent via email. Clients There are three channels of communication with external clients (advertisers and agencies): a. Corporate and research communications: ƒƒ Through the website PRISA BRAND SOLUTION. ƒƒ A monthly newsletter to all clients detailing all of the relevant company news. ƒƒ Occasional updates on useful market information, about content, new programs, specials, etc. ƒƒ Planned communications: these are regular meetings with key 92 Sustainability Report 2014 advertisers and media agencies to exchange information. b. The day-to-day activity of the sales network and teams through their visits and communications with advertisers and their representatives. Suppliers The main channel of communication with suppliers is through the PRISA corporate website: http://www.prisa.com/ es/pagina/area-de-proveedores/ All potential suppliers interested in becoming certified as PRISA suppliers must apply via the Suppliers Area on the corporate website. This section manages Group-supplier relations, all aspects of the process, including potential supplier registration, application, the certification and authorization of all our suppliers worldwide as well as ongoing follow-up and periodic assessment. In addition, the purchasing department also maintains communication with suppliers through other means such as e- mail, telephone, meetings, conferences, courses, visits to factories and facilities, etc. Civil society, institutions and the general public have a permanent channel of communication with PRISA at their disposal through the corporate web page www.prisa.com, which is permanently managed and administered by the Group’s Corporate Communications and Marketing department. This department gathers all requests for information that come to PRISA and then attends to them directly or passes them on to the relevant Group company, depending on the subject matter. The same corporate department also represents the Group in many institutions and forums related to the development of the business. Our companies’ initiatives Santillana Santillana’s commitment to digital operations has prompted a technological transformation within the company, a
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