05. Dialogue and communication with stakeholders Annual Report 2013 Chair for Ibero-American studies. PRISA also collaborates 96 with the Universidad Carlos III and the Menéndez Pelayo International University and is also associated to the Universidad Autónoma of Barcelona, the University of Alicante and the Universidad Carlos III through the Instituto Universitario de Posgrado. The Fundacion Santillana’s offices in Latin America (Colombia, Brazil and Argentina) develop similar initiatives in the areas of education and culture. In order to enhance transparency in PRISA, in 2012 we have conducted several proactive internal communications campaigns to remind everyone of the existence of a complaints channel, on the corporate intranet, available to all company staff. By means of this channel, employees can report any irregularities or breach in Group accounting, internal control, auditing and control systems. The complaints received via this channel are completely anonymous and are personally managed by our independent director, Juan Arena, Chairman of the Audit Committee of PRISA, and Virginia Fernandez, Director of the Internal Audit. The steps taken following any report from an employee are as follows: 1. The email that describes the complaint is received personally by Juan Arena and Virginia Fernandez. This correspondence is anonymous.
PRISA Annual Report 2013
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