05. Dialogue and communication with stakeholders Annual Report 2013 97 2. A thorough and confidential investigation into the matter reported is carried out. 3. A report with the results of the investigation is presented to the Group’s Audit Committee. This committee sets out a plan of action, in accordance with the Group’s management, to resolve the issue. The Group’s commitment to ensure the anonymity of complaints is absolute, as we are aware that this is crucial to the channel’s success.
PRISA Annual Report 2013
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