
 
		1 | Year in review 2 | PRISA, a global group 3 | Commitments and future challenges 4 | Sustainability at PRISA 5 | Appendix 
 PRISA   |  91 
 in Spanish that features its own web site and app  
 and  is  distributed  across  multiple  channels  via  
 digital audio aggregators. In its first year of operations, 
   Podium  Podcast  reported  more  than  ten  
 million downloads. 
 This year also saw the redesign of a number of spoken 
 word  and  music  radio  sites  in  the  Americas,  
 with the aim of providing them with all the tools they  
 need for content management that will promote the  
 consumption of audio, facilitate the publication of  
 multimedia content, and that are adapted to mobile  
 consumer habits. Mobile applications have undergone  
 several improvements and innovations, with  
 projects such as the Relicapp corporate platform,  
 which involves several stations in the group, both in  
 Spain and the Americas, and which has improved  
 their interaction with users. Meanwhile Cadena Ser  
 and LOS40 have increased the capacity of their applications  
 to allow on-demand consumption of programs  
 in the same environment, including LOS40’s  
 four thematic radios on OnePlayer. 
 With regard to our professionals, in 2017 we continued  
 to promote initiatives within the overall project  
 aimed  at  transformation  and  change  of  the  
 organizational  model.  The  overarching  objective  
 is to continue putting in place  the organizational  
 culture best adapted so as to develop fully in the  
 digital  economy,  a  culture  that  favors  increased  
 return for the Group and that fosters a sense of  
 belonging. 
 Internal areas of action include: 
 •	 Organic  development  of  the  ecosystem  Toyoutome  
 to reinforce cultural change (global Intranet, 
  Newsletter, Tweets, etc.). And expanded  
 leveraging  of  this  ecosystem’s  platforms  
 as  mechanisms  to  build  internal  reputation,  
 to foster and communicate values, to encourage  
 and incubate intellectual and social capital, 
   and  to  identify  profiles  with  potential  for  
 growth (Experience Factory) 
 •	 The retraining and reconversion of human capital  
 to adapt it to the production needs of the digital  
 economy. (PRISA Campus and PRISA Jobs) 
 •	 Process  of  cultural  transformation  through  
 training in innovation, leadership and teamwork, 
   in  order  to  increase  the  production  of  
 value  and  to  foster  competitive  versatility  in  
 the sector. (Mi idea and Innovation Workshops) 
 We have also strengthened the area of Expertise  
 and the design of services, essential for the strategic  
 development of our products. As industry leaders, 
  we must be at the forefront of the very best  
 experiences in user consumption of news and information. 
  We also seek to reinforce our commitment  
 in the area of Big Data in order to understand  
 and anticipate the best ways to contribute to the  
 creation  and  dissemination  of  content,  and  improve  
 our impact on society. 
 RESPONSIBLE MANAGEMENT  
 OF COMMUNICATIONS 
 The  Communications  and  Corporate  Marketing  
 Department is guided at all times by the ultimate  
 objectives of the company for the development of  
 strategies and initiatives, and is ultimately responsible  
 for image and corporate culture, the positioning  
 of Group brands and its senior management.  
 The focus of our efforts is on continuously improving  
 reputation, and is addressed to each of the internal  
 and external stakeholders of the organization. 
 We are aware that reputation is built and cultivated  
 from a range of different perspectives, and that it  
 is the responsibility of all members of the organization. 
  The Communications and Corporate Marketing  
 Department not only manages the reputation of  
 the company but also ensures transparency, trust,  
 dialogue  and  ethics  at  PRISA  through:  proactive  
 measurable  communications,  promotion  of  the  
 brand,  events  and  content,  internal  communications  
 and social responsibility.  
 PRISA’s values revolve around people, who are at  
 the very heart of all marketing and communication  
 initiatives.  Here,  internal  communications  play  a  
 key role in the development of the human capital  
 – our chief asset – that makes up the Group. Toyoutome  
 is  the  name  we’ve  given  to  our  intranet,